Sunday, July 31, 2011

Are You Making Customer Retention a Top Priority?

Nearly two-thirds (64 percent) of consumers say they have ?stomped out? of stores and 67 percent say they have hung up on hold because of poor customer service, according to a new Consumer Reports survey.

I was astounded at the lack of priority and vision those statistics reveal when it comes to businesses not only attracting new customers but also retaining the ones we already have. In today?s marketplace, except for a few standout brands that have doneRead More

From Small Business Trends

Are You Making Customer Retention a Top Priority?

Source: http://feedproxy.google.com/~r/SmallBusinessTrends/~3/cqSge9q7oR4/making-customer-retention-top-priority.html

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Security Wonks Urge iPhoners to Patch 'Em Up

The iOS vulnerability for which Apple issued a security patch on July 25 is very severe, according to security experts who are warning iOS device users to apply that patch as soon as possible. The vulnerability lies in a failure to validate SSL certificates correctly. That lets hackers use a tool called "sslsniff" to take over victims' iOS devices by using fake certificates.

Source: http://www.technewsworld.com/rsstory/72970.html

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Google refines search experience for big-fingered tablet owners

Having trouble selecting those tiny links with your big, ol' digits on that swanked-out slab? Don't you worry, Google's just made some slate-friendly improvements to its bread and butter search site, and it's available for iPad and Honeycomb 3.1+ users. On deck for this UI refresh: a much simplified search results page, larger-sized buttons and text, and a quick access button located below the search box that skips you off to "Images, Videos, Places, Shopping and more." There's also been some visual tweaks made to its image search results, with enlarged previews, faster thumbnail loading and continuous scrolling. If you're not seeing this overhauled layout just yet, sit tight -- the update's expected to roll out in the next few days.

Google refines search experience for big-fingered tablet owners originally appeared on Engadget on Fri, 29 Jul 2011 22:12:00 EDT. Please see our terms for use of feeds.

Permalink   |  sourceGoogle Mobile Blog  | Email this | Comments

Source: http://www.engadget.com/2011/07/29/google-refines-search-experience-for-big-fingered-tablet-owners/

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What Kind of Doll Can Make the Police Destroy a Car? [Wtf]

You're a police officer. You've just gotten a call that a baby's trapped in a hot locked car. The only reasonable thing to do is the break in to save the baby's life, right? Except when it's a doll. Embarrassing! More »


Source: http://feeds.gawker.com/~r/gizmodo/full/~3/q5iY3u3uUcU/what-kind-of-doll-can-make-the-police-destroy-a-car

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Time Travel a No Go? No Way

It appears that scientists at the Hong Kong University of Science and Technology proved recently that you can't travel faster than the speed of light in a vacuum. That discovery, howled many popular publications, means time travel is impossible. "Impossible," however, is a very powerful word.

Source: http://www.technewsworld.com/rsstory/72969.html

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Almost Three Quarters of Online Adults Visit Video-Sharing Sites

When was the last time you watched a video on YouTube or other video-sharing site? If you said, “yesterday,” then you’re in line with 28% of internet users. 71% of online adults said they have visited a video-sharing site at some point and that includes an equal number of men and women. These new numbers [...]

Source: http://www.marketingpilgrim.com/2011/07/almost-three-quarters-of-online-adults-visit-video-sharing-sites.html

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Gmail: The War of the Promotional Videos Is On

Many people use Gmail. Why not? It?s free and it works pretty well. Of course, it has become a big advertising tool as well and we all know how Google likes to determine what ads to serve. In a pretty funny video that may have initially have only been intended for attendees of the MGX [...]

Source: http://www.marketingpilgrim.com/2011/07/gmail-the-war-of-the-promotional-videos-is-on.html

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Even Prisons Can Be Hacked Now [Hacking]

Vulnerabilities in electronic systems that control prison doors could allow hackers or others to spring prisoners from their jail cells, according to researchers. More »


Source: http://feeds.gawker.com/~r/gizmodo/full/~3/vpCXC1heC_k/researchers-say-vulnerabilities-could-let-hackers-spring-prisoners-from-cells

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Video: This Guy Plays Air Drums That Actually Make Music

I find myself playing the air drums rather regularly when boppin' along to some tunes, and the drum set on Rock Band is by far my favorite instrument, but neither of those hold a candle to what Maayan Migdal has up his sleeve. My air drums don?t make real music. My Rock Band drums do, but they also take up a hunk of space in my room.

His make real music and are invisible.

Source: http://techcrunch.com/2011/07/29/video-this-guy-plays-air-drums-that-actually-make-music/

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Motorola Confirms Droid Bionic In September, Plus Two New 4G LTE Tablets

During Motorola’s quarterly earnings call today, CEO Sanjay Jha was surprisingly candid about the company’s upcoming products. He not only confirmed the timeline for the much anticipated and long delayed Droid Bionic, but he also revealed that the company has planned two new 4G LTE tablets to hit the market before the end of this [...]

Source: http://feeds.slashgear.com/~r/slashgear/~3/Vj-EPoWYXCc/

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iPhone price cuts hitting Radio Shack, Target tomorrow?

iPhone price cuts hitting Radio Shack, Target tomorrow?
Let the speculation begin! It may not be a sign of an iPhone refresh, but we've received multiple tips today about an imminent price drop for Apple's flagship smartphone. According to a pair of trusty tipsters, Radio Shack is prepping to cut the cost of AT&T's 16GB iPhone 4 to $169.99, with a two-year contract, from $199.99. The 32GB version will likewise take a $30 plunge at the Shack, ringing in at $269.99, and the price of the 8GB 3GS will drop to $19.99. Phone Arena is likewise reporting on Target slicing up the old Apple price tag, but lists varying numbers based on carrier. If all this talk turns out to be true, those prices should be ripe for the picking starting tomorrow.

[Thanks to everyone who sent this in]

iPhone price cuts hitting Radio Shack, Target tomorrow? originally appeared on Engadget on Sat, 30 Jul 2011 18:01:00 EDT. Please see our terms for use of feeds.

Permalink   |  sourcePhone Arena  | Email this | Comments

Source: http://www.engadget.com/2011/07/30/iphone-price-cuts-hitting-radio-shack-target-tomorrow/

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Start the Day With an Nice Cold Glass of Whiskey [Alcohol]

Imagine pouring these into your morning bowl of cereal. Genius! Titled "Ecohols" by designer Jorn, I can see this turning into a whole new food group. [Fubiz] More »


Source: http://feeds.gawker.com/~r/gizmodo/full/~3/6BIrh_yXXHA/start-the-day-with-an-nice-cold-glass-of-whiskey

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Saturday, July 30, 2011

Sony VAIO Z review (2011)

We see countless laptops come and go through the seasons, but a rare few have built up something of a following. Make no mistake: the Sony VAIO Z, a skinny ultraportable brimming with cutting-edge technology and powerful innards, is that kind of gem. So when it disappeared from Sony's online store earlier this year, more than a few techies took note. After all, the Z is part of a small fraternity of notebooks that combine an impossibly lightweight design with performance worthy of a larger system. People who missed out on the last-gen Z wondered when they'd next get the chance to buy, while some lucky folks out there with thousands to burn started itching for something thinner, something lighter, something... better.

Well, it's here. The 2011 VAIO Z is, indeed, thinner, lighter, and more powerful. It also might not be the Z you were expecting. Whereas the last generation combined it all, cramming in an optical drive and switchable graphics, this year's model leaves much of that at the door -- or, at least, in an external dock that ships with the laptop. This time around, the Z has no optical drive, and packs just an integrated Intel graphics card on board. (Don't worry, it does squeeze in lots of other goodies, including standard-voltage Sandy Bridge processors and expanded solid-state storage.) If you want that Blu-ray burner or the stock AMD Radeon HD 6650M graphics card, you'll have to plug into the Power Media Dock, an external peripheral that uses Intel's Light Peak technology.

That's quite the gamble Sony is taking -- after all, the company is essentially betting that you won't need to do anything too intensive while you're on the go. On the one hand, this inventive design is sure to intrigue the Z's usual early adopter fanbase. But will it satisfy those who always liked the Z because of its no-compromise design? And then there's the issue of that $1,969 starting price, a likely stumbling block for people trying to decide between this and an equally thin, less expensive ultraportable. What's a well-heeled geek to do? Let's find out.

Continue reading Sony VAIO Z review (2011)

Sony VAIO Z review (2011) originally appeared on Engadget on Fri, 29 Jul 2011 16:30:00 EDT. Please see our terms for use of feeds.

Permalink   |   | Email this | Comments

Source: http://www.engadget.com/2011/07/29/sony-vaio-z-review-2011/

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Pixeet promises 360-degree iPhone panoramas; Android app in works

Adapter lenses to encourage your iPhone to take unusual photos are increasingly popular as the optics across each generation of Apple smartphone improve, and Pixeet reckons what your handset needs is a fish eye. The snap-on lens comes with an iPhone case to which it mounts magnetically, as well as a special app that stitches [...]

Source: http://feeds.slashgear.com/~r/slashgear/~3/vJvV5sj9iCI/

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Hulu sued for patent infringement

A firm named Rovi Corp has filed a complaint with the U.S. District court of Delaware alleging that Hulu infringes on one of its patents. Rovi Corp�is not often in the headlines but its client list sports names of big hitter tech firms. Reuters said that Rovi licenses technology to Apple, Comcast and Microsoft and is even used to support the back-end of BlockBuster’s On Demand service and Best Buy’s CinemaNow. Hulu was put up for sale on June 24th and a number of companies are rumored to have been considering a bid on the streaming media company, including Apple. Hulu has yet to comment on the lawsuit. Read

Source: http://www.bgr.com/2011/07/29/hulu-sued-for-patent-infringement/

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Acer Iconia Tab A100 due August for $300; A500 price cut imminent

Acer’s Iconia Tab A100 is set to launch in August, according to new reports, with a roughly $300 price tag. The delayed slate – which had originally been promised for May 14, but which Acer then put back to the second half of 2011�- will drop sometime next month, according to an email sent to [...]

Source: http://feeds.slashgear.com/~r/slashgear/~3/VBrJWKVh92E/

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HTML5 Developer Joe Hewitt: ?There?s A Place For App Stores Long-Term?

Here at the TechCrunch Mobile First Crunchup storied mobile developer Joe Hewitt spoke about the future of native and mobile Web apps with TC writer MG Siegler. Hewitt is most famously the Facebook mobile developer that stopped doing work on Facebook's iOS efforts after he got fed up with Apple's staunch App Store rules. Hewitt seemed softer with regards to Apple at today's talk, even telling Siegler that he was an iPhone man, "I never said I didn't love the product," he said.

Source: http://feedproxy.google.com/~r/Techcrunch/~3/Nj70x-gpZKU/

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Sony VAIO Z review (2011)

We see countless laptops come and go through the seasons, but a rare few have built up something of a following. Make no mistake: the Sony VAIO Z, a skinny ultraportable brimming with cutting-edge technology and powerful innards, is that kind of gem. So when it disappeared from Sony's online store earlier this year, more than a few techies took note. After all, the Z is part of a small fraternity of notebooks that combine an impossibly lightweight design with performance worthy of a larger system. People who missed out on the last-gen Z wondered when they'd next get the chance to buy, while some lucky folks out there with thousands to burn started itching for something thinner, something lighter, something... better.

Well, it's here. The 2011 VAIO Z is, indeed, thinner, lighter, and more powerful. It also might not be the Z you were expecting. Whereas the last generation combined it all, cramming in an optical drive and switchable graphics, this year's model leaves much of that at the door -- or, at least, in an external dock that ships with the laptop. This time around, the Z has no optical drive, and packs just an integrated Intel graphics card on board. (Don't worry, it does squeeze in lots of other goodies, including standard-voltage Sandy Bridge processors and expanded solid-state storage.) If you want that Blu-ray burner or the stock AMD Radeon HD 6650M graphics card, you'll have to plug into the Power Media Dock, an external peripheral that uses Intel's Light Peak technology.

That's quite the gamble Sony is taking -- after all, the company is essentially betting that you won't need to do anything too intensive while you're on the go. On the one hand, this inventive design is sure to intrigue the Z's usual early adopter fanbase. But will it satisfy those who always liked the Z because of its no-compromise design? And then there's the issue of that $1,969 starting price, a likely stumbling block for people trying to decide between this and an equally thin, less expensive ultraportable. What's a well-heeled geek to do? Let's find out.

Continue reading Sony VAIO Z review (2011)

Sony VAIO Z review (2011) originally appeared on Engadget on Fri, 29 Jul 2011 16:30:00 EDT. Please see our terms for use of feeds.

Permalink   |   | Email this | Comments

Source: http://www.engadget.com/2011/07/29/sony-vaio-z-review-2011/

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Toshiba promises cure for Thrive's sleep disorder 'early next week'

In the wee hours of the morning, a not-so-little green pheasant flapped through our open window and disturbed our dreams with an official message from Toshiba: the company has developed a fix for the Thrive tablet's sleep addiction and will release it "early next week" via the Service Station app. The red-faced birdie also told us that the update will improve the device's "multimedia playback capabilities," although it didn't tell us how. Good news, to be sure, but now we'll need an afternoon siesta to make up for it.

Toshiba promises cure for Thrive's sleep disorder 'early next week' originally appeared on Engadget on Fri, 29 Jul 2011 03:20:00 EDT. Please see our terms for use of feeds.

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Source: http://www.engadget.com/2011/07/29/toshiba-promises-cure-for-thrives-sleep-disorder-early-next-we/

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MakeMyChoice Goes Offline for Online Promotion

You’ve placed your order for a double mocha latte and now you’re standing to the side waiting while the kid whips it up. What to do, what to do? Oh look, there’s a flyer hanging on the bulletin board all about a fun new website. Pull out phone, type in URL from the flyer, you’re [...]

Source: http://www.marketingpilgrim.com/2011/07/makemychoice-goes-offline-for-online-promotion.html

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Growing Up Geek: Brian Heater

That's me above, on the left. I'm Robin, reaping all of the benefits of fighting supervillians on the mean streets of Gotham, without the whole thing about watching my parents brutally murdered by a mob boss. All things considered, life was pretty good, growing up in the East Bay in the '80s, save for the fact that my cousin was somehow promoted to the role of Batman - most likely because he was visiting from afar (and maybe brought his own costume up from Southern California). And then there's the whole holding hands thing -- I can pretty much guarantee that ended the moment the photographer parent put the camera down. I mean, Arkham Asylum isn't going to patrol itself.

Despite early photographic evidence to the contrary -- and a few select themed birthday parties -- I was never really a DC Comics kid growing up. I'd chalk a fair amount of that up to the fact that, so far as these photo albums indicate, I didn't arrive on a rocketship from an exploding homeland, and was never independently wealthy, as the poor tailoring job on the Robin suit can attest.

Continue reading Growing Up Geek: Brian Heater

Growing Up Geek: Brian Heater originally appeared on Engadget on Fri, 29 Jul 2011 14:07:00 EDT. Please see our terms for use of feeds.

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Source: http://www.engadget.com/2011/07/29/growing-up-geek-brian-heater/

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